Privacy Policy

Last Updated: January 16, 2026

NC Digital Pods Inc. ("we," "our," or "us") operates the Ridelytics mobile application (the "App"). This Privacy Policy explains how we collect, use, and protect information when you use our App.

"Rideshare App" refers to third-party driver applications for rideshare and delivery platforms, including but not limited to Uber Driver, Lyft Driver, Bolt Driver, InDrive, and similar applications.

Summary

Ridelytics is designed with privacy in mind. Here's what you need to know:

We do NOT collect your personal information (name, email, phone, location)
We do NOT track your trips or earnings
All ride analysis happens on your device - nothing is sent to our servers
We only collect crash reports to fix bugs and improve the app

1. Information We Collect

1.1 Crash and Error Reports

We use Google Firebase Crashlytics to collect crash reports when the app encounters errors. This helps us identify and fix bugs.

What crash reports include:

App version and Android OS version
Device model (e.g., "Pixel 7")
Stack traces and error messages
Performance metrics (e.g., processing timing)
Technical diagnostic data (e.g., "ocr_pattern", "processing_state")

What crash reports do NOT include:

Your name, email, or contact information
Trip details, fares, or earnings
Pickup or dropoff locations
Personal driver information
Any content from Rideshare Apps

1.2 User Preferences (Stored Locally Only)

The App stores your settings on your device only. These are never sent to any server:

Cost per kilometer preference
Target hourly wage
Signal threshold settings
Developer mode settings (if enabled)

1.3 Information We Do NOT Collect

We want to be clear about what we do NOT collect:

Location or GPS data
Personal identifiers (name, email, phone number, driver ID)
Trip history or earnings data
Contacts, calendar, or call logs
Photos or media (except optional debug screenshots stored locally)
Device identifiers (IMEI, Android ID, etc.)
Rideshare account information

2. Accessibility Service Usage

Ridelytics uses Android's Accessibility Service to analyze ride offers displayed on your screen.

Why We Need Accessibility Permission

The Accessibility Service allows Ridelytics to:

Detect when a ride offer appears on your screen
Read the offer details (fare, distance, duration) displayed in your Rideshare App
Display a profitability indicator overlay

How the Accessibility Service Works

Scope: The service ONLY monitors supported Rideshare Apps
Processing: All text extraction and analysis happens entirely on your device
No Transmission: Offer details are never sent to any server
No Storage: Offer information is processed in real-time and not stored (unless you enable debug mode)

What the Accessibility Service Does NOT Do

Does not monitor other apps
Does not access your passwords or sensitive data
Does not transmit screen content to any server
Does not record or store your trips

3. On-Device Processing

Ridelytics uses Google ML Kit for text recognition (OCR). This processing:

Happens entirely on your device
Uses an offline machine learning model bundled with the app
Does not send images or text to Google or any other server
Processes screenshots in memory only (not saved to disk unless debug mode is enabled)

4. Third-Party Services

Google Firebase Crashlytics

We use Firebase Crashlytics for crash reporting. Crashlytics is operated by Google and is subject to Google's Privacy Policy.

Crashlytics collects:

Crash logs and stack traces
Device and app information
An anonymous installation identifier

You can opt out of crash reporting by uninstalling the app.

Remote Configuration

The App fetches OCR configuration data from a public GitHub repository. This request:

Contains no personal information
Uses standard HTTPS
Only downloads technical configuration data

5. Data Storage and Security

Local Storage

User preferences and settings are stored locally on your device using Android's encrypted DataStore. This data:

Never leaves your device
Is protected by Android's security model
Is deleted when you uninstall the app

Debug Mode (Optional)

If you enable Developer Mode in settings, the app may store:

Accessibility event logs (locally only)
Annotated screenshots (saved to your device's gallery)

This data is for debugging purposes only and is never transmitted to any server.

6. Data Retention

Crash Reports: Retained by Firebase for 90 days
Local Preferences: Retained until you uninstall the app
Debug Logs: Retained locally until you delete them or uninstall the app

7. Children's Privacy

Ridelytics is not intended for use by children under 18. We do not knowingly collect information from children. The App is designed for rideshare drivers who must be at least 18 years old.

8. Your Rights and Choices

Access and Deletion

Since we don't collect personal information on our servers, there is no personal data to access or delete. Your local preferences are deleted when you uninstall the app.

Opt-Out Options

Crash Reporting: Uninstall the app to stop crash report collection
Debug Features: Disable Developer Mode in Settings to stop local logging
Accessibility Service: Disable the service in Android Settings > Accessibility

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last Updated" date at the top of this policy.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at:

NC Digital Pods Inc.
Email: [email protected]

11. Additional Disclosures

For California Residents (CCPA)

We do not sell personal information. We do not collect personal information as defined by the California Consumer Privacy Act.

For European Users (GDPR)

Our legal basis for processing crash report data is legitimate interest in improving app stability and user experience. Since we do not collect personal data beyond anonymous crash reports, most GDPR rights regarding personal data access and deletion are not applicable.

For Canadian Users (PIPEDA)

NC Digital Pods Inc. is a Canadian corporation subject to the Personal Information Protection and Electronic Documents Act (PIPEDA). This section explains how we comply with Canadian privacy law.

Accountability

NC Digital Pods Inc. is responsible for personal information under our control. Questions or concerns about our privacy practices can be directed to our Privacy Officer at [email protected].

Identifying Purposes

We collect crash report data solely for the purpose of identifying and fixing software bugs to improve app stability. This purpose is identified at or before the time of collection through this Privacy Policy.

Consent

By installing and using Ridelytics, you consent to the collection of anonymous crash report data as described in this policy. This consent is based on:

Clear disclosure of what data is collected
The limited and non-sensitive nature of the data
The reasonable expectation that apps collect crash data for improvement

You may withdraw consent at any time by uninstalling the app.

Limiting Collection

We limit collection to information necessary for our stated purposes. We do not collect personal identifiers, location data, financial information, or any content from rideshare apps.

Limiting Use, Disclosure, and Retention

Crash report data is used only for debugging and app improvement. We do not sell, rent, or share this data with third parties except our service provider (Google Firebase) as necessary to provide the crash reporting service. Crash reports are retained for 90 days.

Accuracy

Given the technical and anonymous nature of crash reports, accuracy concerns are minimal. We do not maintain records that could be updated or corrected.

Safeguards

Crash data is transmitted securely via HTTPS and stored by Google Firebase in accordance with their security practices. Local data on your device is protected by Android's security model and encrypted storage.

Openness

This Privacy Policy describes our data practices in plain language. We make this policy readily available on our website and within the app.

Individual Access

Because crash reports are anonymous and not linked to identifiable individuals, we cannot retrieve, provide, or delete crash data associated with a specific person. Your local preferences can be deleted by uninstalling the app.

Challenging Compliance

If you have concerns about our compliance with PIPEDA, please contact us at [email protected]. If we cannot resolve your concern, you may file a complaint with the Office of the Privacy Commissioner of Canada at www.priv.gc.ca.

Data Breach Notification

In the unlikely event of a data breach involving personal information that creates a real risk of significant harm, we will:

Notify the Office of the Privacy Commissioner of Canada as required by PIPEDA
Notify affected individuals as soon as feasible
Keep records of the breach and our response

Given that we do not collect personal information that could cause significant harm if breached, we consider this risk to be minimal.

12. Third-Party Trademarks

Uber®, Lyft®, Bolt®, InDrive®, and their respective logos are registered trademarks of their respective owners. Ridelytics is an independent application and is not affiliated with, endorsed by, or sponsored by Uber Technologies, Inc., Lyft, Inc., or any rideshare company. References to these services are made solely to describe the compatible applications.

This privacy policy is effective as of January 16, 2026.